Times have changed and technology has evolved. Cloud, backup and Disaster recovery and cyber security has become mainstream and very affordable. Any organization should deploy a services to protect the organization in keeping a healthy IT environment. Once these solutions are implemented, these tools will proactively monitor your environment and address issues before they start effecting your productivity. Your focus is running your business and not dealing with IT issues.
In the modern world of advanced cyber-security and cyber threats, you’ll need a lot more than consumer-grade antivirus and firewall applications to get the job done. Built in Microsoft firewalls don't work and most IT experts and consultants are simply recommending rolling back to the built in Windows firewall just to have something installed. All clients should hire IT managed services experts that have a mature understanding of cyber-security including ransomware protection