Services

Solutions designed for Small to Midsize business (SMB)

TEA provides Customized IT services to fit and improve any business. We are looking to have a long-term relationship where we can help your business thrive and prosper. Technology Engineers and Architects can assume the role of your IT department and tech support needs which allows you to focus and manage your own business. We can also supplement your operation with the proper disaster and recovery (DR) solution, network and application development, anti-spam and anti-virus solutions and more. All services such as Business Disaster Recovery (BDR) solutions are designed to help you stay in business and meet today's challenges. Jump-start your e-commerce business with development. Our clients will quickly be able to sell their products across the globe with our affordable technology solutions. 

We are dedicated to helping our clients meet their business goals through the effective application and management of IT services. We work with small and midsize organizations that seek affordability, simplicity, and performance. Our team offers expert tech support, is able to anticipate problems, and will respond quickly to your needs as they arise. In short, we offer value. When you’re looking for a full-service reliable IT company, high standards are imperative.

 
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Managed IT Services

24x7 Environment Monitoring with proactive support

We use a state of the art Remote monitoring and management (RMM) platform to insure your environment is fully protected and is optimally functioning.

Organizations small and large depend on information technology to run their business every day. As a premiere MSP we know the various tools, service delivery methods, costs and partnerships necessary to keep client businesses running smoothly.

Customer Service Rep

DISASTER RECOVERY AND BACKUPS

DR/BC CRITICAL TO YOUR BUSINESS

  • Are you protecting your business with reliable data backups? 

  • How important is your business’ data protection? 

  • How long could your business survive if you lost all your systems and data? 

 

Despite this heavy reliance on technology and electronic information, many small and medium size businesses use unreliable tape or local backup systems and other outdated data backups for their data protection. Businesses simply cross their fingers in many cases. Published reports show 50 percent of businesses will file for bankruptcy in the same period, and nine out of ten will file within the year if they lose their data for 10 days or more.

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Web Development & Design

A Comprehensive Approach

Web development — with solid design, navigation, and optimization — is critical to the success of your business. The key to your success is not only having a website, but one with great online marketing that the search engines will find easily.


Contact us today to discover how we can help.

Startup Development Team

IT Support Plans

Expert Guidance as needed (Hourly, Monthly, Custom)

We offer various support plans to meet the needs of your business:

  • Hourly Support plans

  • Buy a block of hours at discounted pricing (hours never expire)

  • Fixed-Cost Monthly service plans

It is important for us to give you the right support that you need.

Customer Support Representative

Tech Support & Help Desk Services

Get fast, reliable computer support and IT help with our web-based help desk solution.

IT issues? Our Help Desk is On the Job.


Our remote help desk services give our small business clients the responsive support they need right when they need it, freeing them from having to staff and manage their own in-house tech support and help desk technicians. 

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CLOUD COMPUTING

Give your business the IT infrastructure it deserves. 

What is cloud computing? And what sets us apart from other cloud computing companies? Glad you asked. 

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IT Solutions

Expert Guidance

A Complete Suite of Fully-Managed IT Services

 

We’re here to help you take the hassle out of IT management, so you can focus on your business. Our offerings include:

 

Network Monitoring & Care
We keep tabs on your network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we’ll work to fix it — in many cases before you’ve even realized there’s an issue.

 

Help Desk
Our U.S.-based Help Desk provides 24x7x365 support, whenever you need it. Our highly-skilled technicians can be contacted via phone, email or web-based chat, and are ready and waiting to help answer any of your technology questions and provide fast, professional support for a variety of software applications. 

 

Business Continuity
Our data backup and continuity solution ensures your critical information is secure, backed up and accessible whenever you need it – even during a network failure or a disaster – so you’ll never have to worry about data loss again.   


Custom Project Work

We also offer a variety of custom projects designed to help optimize your IT infrastructure – including software installations, migrations, setups and configurations, and more. There are are more than 85 projects to choose from – and best of all, our technicians can perform the work overnight or over the weekend; so there’s no interruption or downtime at your office.

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CYBER SECURITY

For today’s companies,

falling victim to one of these attacks is no longer a question of “if” but “when.” 

Cyber crime is growing at a rapid rate and businesses are increasingly targeted. According to the National Small Business Association, 44% of small businesses have been the victim of a cyber attack and the number of breaches reporter per year continues to climb. A recent Juniper Research study estimates that cyber crime will cost businesses $2.1 trillion globally by 2019, increasing by almost 4X  the cost of breaches in 2015.