Managed Services Offerings
Proactive System / Network environment Monitoring and Care
We keep tabs on your network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we’ll work to fix it — in many cases before you’ve even realized there’s an issue.
The Value of Managed IT Services
Better Financial Planning – With managed IT services, you know how much you’re going to spend each month. No more gambling with your budget and productivity.
Our Team Is Your Team 24/7 – When an issue arises, we’re already on the job — taking care of routine maintenance and ensuring your IT systems are operating properly.
Your Systems Stay Optimized – Even when systems aren’t actually down, they can still run slow, or inefficiently. Our solution maximizes the value of your IT investment all the time.
Faster Problem Resolution – With remote monitoring in place, we’ll usually see a problem before you do, allowing us to get a jump on the matter with less (or zero!) downtime for you.
Managed IT Services include:
• 24x7x365 monitoring of your network and systems – including servers, desktops and mobile devices
• Server Monitoring and Care. We utilize active-yet-unobtrusive software to track and analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it — remotely at first, and we’ll escalate our response
• Desktop Monitoring and Care.Our preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users. Whether it’s viruses, spyware issues or installing patches, we handle it all — quietly and in the background while your employees remain productive.
• Troubleshooting and investigating for any processes or services that fail
• Patch deployment, Service Pack installation and anti-virus support
• Verification and management of data backups (if applicable)
• Remote access to servers and desktops from a web browser from anywhere
• And more!
Proactive Server Monitoring for one (1) server
Desktop Monitoring for up-to 5 desktops
Anti-Virus for Server and desktops
Remote Access from any Web browser
Patch management for server and desktops
All at an affordable monthly cost ...
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